Courtesy of Peloton
- Peloton is voluntarily recalling a clip-in bike pedal after receiving 120 reports of breakage and 16 reports of injury.
- The company announced Thursday that the recall applies to PR70P pedals, fitted on bikes sold between July 2013 and May 2016.
- Visit Business Insider’s homepage for more stories.
Peloton is voluntarily recalling a clip-in bike pedal due to risk of injury.
The company announced Thursday that the recall applies to PR70P pedals, fitted on bikes sold between July 2013 and May 2016. The recall affects 27,000 bikes.
Peloton said it received 120 reports of pedal breakage and 16 reports of injury. Of the injuries, five required medical care, “such as stitches to the lower leg,” the company said in a blog post.
“There is no greater priority than the safety and well-being of Peloton Members,” Peloton spokeswoman Amelise Lane said in an email to Business Insider. The company has asked customers to stop using bikes with these pedals and get a replacement from the company.
Peloton customers previously said they have waited months to get replacement pedals after the accessories break off mid-ride, Business Insider’s Madeline Stone reported. The company has limited some in-home service due to the COVID-19 pandemic, and customers also reported struggling to fix their own bikes.
The recalled pedals are out of warranty, and Peloton has offered to help customers repair their bikes over the phone. The company also "highly recommends" replacing pedals, which cost $60, annually.
Peloton has seen booming business during the pandemic as more people turn to at-home fitness. In May, the company reported a 66% increase in quarterly sales after states ordered gyms to close.
The company went public in September 2019 and is currently valued at $37 billion.
Customers can get more information regarding the recall and instructions on how to get replacement pedals on the Peloton website.
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